Satisfaction Survey Please let us know how your last visit went.Service Ratings1. On a 1–10 scale, how likely are you to recommend our clinic to your family and friends? (with 10 being very likely)123456789102. Besides the eye doctor, were you satisfied with your overall experience with the staff?YesNo3. While we hope your experience was wonderful, what areas of our practice could be improved? Nothing, my experience was wonderful Telephone etiquette Wait times Selection of products Doctors explanation of exam and requests Staff explanation of exam Staff sensitivity to your needs Answering my questions The condition of the office 4. If you did not make a purchase with us today, what was the reason? Not applicable – I didn’t require anything Couldn’t find a frame I liked The office was too busy and I didn’t want to wait I did not have enough time after my appointment Budget restraints Staff lacked product knowledge I didn’t like my assigned staff member Will be back to purchase later Other 5. During my time at the optometry office, the… Doctor answered all my concerns Doctor explained all my tests Doctor and/or staff recommended solutions for me – sunglasses, contact lenses etc. Please feel free to add any additional comments you may have regarding your visit.PhoneThis field is for validation purposes and should be left unchanged.